Frequently Asked Questions
Most common questions & answers
Cash On Delivery: Amman Jordan Only
Cash on Delivery is a payment method provided by Sajilni through a third party delivery company. This method allows you to place your order online and pay cash at home. The delivery company will contact you to schedule a pickup time. You have to comply with the deadline to pay. You will receive a receipt and your e-tickets will be sent to the email mentioned in your order within 1 business day. Buyers are charged 4 JDs for Cash on Delivery per order not per ticket.
COS is only available in Amman, if you are in Amman and still cannot see it listed in the payment methods; it either means that the organizer does not want to include this payment method for his/her event or because Cash on Delivery is automatically turned off 3 days prior to event date. This allows time to deliver pre-scheduled pickups before event day.
Note: Always make sure the mobile number provided is correct. COD will call you to schedule a pickup and will not send you any email. That is why it is always important to provide a correct mobile number that you are always reachable on.
-Please check if your card holds sufficient funds to complete the payment and make sure all data entered about the card is correct (card number, expiry date etc...). If these conditions do not apply, try paying with another card. Our Merchant Account declines some cards due to security reasons.
It is always recommended that you use a personal email (Gmail, Hotmail or Yahoo). Some business accounts have strict firewall rules, so emails sent from sajilni.com might end up flagged as promotion and added to spam. Please check the spam emails, if you still cannot find the email with your tickets, please contact us and provide us with another email address on which we can resend the tickets. If you find it in spam, please add Sajilni to your safe list to ensure receipt of any future emails.