Frequently Asked Questions

Cash On Delivery: Amman Jordan Only
1. What is Cash on Delivery (COD)- Amman Only?

Cash on Delivery is a payment method provided by Sajilni through a third party delivery company. This method allows you to place your order online and pay cash at home. The delivery company will contact you to schedule a pickup time. You have to comply with the deadline to pay. You will receive a receipt and your e-tickets will be sent to the email mentioned in your order within 1 business day. Buyers are charged 4 JDs for Cash on Delivery per order not per ticket.

3. I scheduled a pick up time but I was not available, can I reaschedule a redelivery?

You can schedule a redelivery by calling +962797169747 or emailing Please do so withint 48 hours otherwise your order will be cancelled.

Your tickets

Tickets are non-refundable and unchangeable. We regret to inform you that no seats can be changed and tickets cannot be assigned to another date or time after the payment is completed as per event organizer instructions.

Please call us on +962797169747 or email We can change payment methods of unpaid orders.

Please check if your card holds sufficient funds to complete the payment and make sure all data entered about the card is correct (card number, expiry date etc...). If these conditions do not apply, try paying with another card. Our Merchant Account declines some cards due to security reasons.

It is always recommended that you use a personal email (Gmail, Hotmail or Yahoo). Some business accounts have strict firewall rules, so emails sent from might end up flagged as promotion and added to spam. Please check the spam emails, if you still cannot find the email with your tickets, please contact us and provide us with another email address on which we can resend the tickets. If you find it in spam, please add Sajilni to your safe list to ensure receipt of any future emails.